SASSA status check for r370 payment dates appeal

If you’re a SASSA beneficiary and you’re waiting for your R370 grant payment, you might be wondering when exactly it will be processed or why there has been a delay. 

This article will guide you on how to check your SASSA status and navigate the appeal process for R370 payments.

What is the R370 grant?

The R370 grant, often referred to as the Social Relief of Distress (SRD) grant, was introduced by the South African Social Security Agency (SASSA) to help individuals during times of financial hardship, especially during the COVID-19 pandemic. 

The grant provides a much-needed financial lifeline to people who are unemployed, without income, and in dire need of support.

How to check your SASSA status for the R370 grant?

To check the status of your R370 grant payment, visit the official SASSA website or use the SASSA mobile app. 

The status check will give you real-time updates on whether your payment has been approved, is pending, or has been rejected.

Where can I do the SASSA status check for R370?

You can check your SASSA status for the R370 grant directly on the official SASSA website at www.sassa.gov.za

Alternatively, you can use the SASSA mobile app for quick access and updates.

What do the different statuses mean?

When you perform the status check, you may encounter a few different statuses. 

These statuses include:

  1. Approved: This means that your R370 grant has been successfully processed and will be paid out. You should check the payment date on the status page for more information.
  2. Pending: This status indicates that your application is still being processed. It may take a few more days for the payment to be approved.
  3. Rejected: If your grant has been rejected, you will see this status. There could be a number of reasons for rejection, such as not meeting eligibility criteria or issues with the information provided.
  4. Waiting for reconsideration: This means that your appeal has been received and is under review. If you feel that your application was wrongly rejected, you can file an appeal for reconsideration.

Why was my R370 grant rejected?

There are several reasons why your R370 grant might be rejected. 

Some common reasons include:

  1. Not meeting the eligibility criteria: You must be a South African citizen or permanent resident, unemployed, and have no other source of income.
  2. Incorrect or missing information: Any errors or missing details on your application form can lead to rejection.
  3. Ineligible household income: If you have other sources of income that exceed the specified limits, your application may be denied.

How can I appeal if my R370 payment is rejected?

If you’ve received a rejection notice, you have the right to appeal the decision. 

To initiate an appeal for your R370 grant, follow these steps:

  1. Visit the SASSA website: Go to the official SASSA website at www.sassa.gov.za and log in with your details.
  2. Select the appeal option: If your grant has been rejected, look for the option to appeal the decision. Follow the instructions provided to submit your appeal.
  3. Provide all necessary information: Make sure to include any supporting documents or explanations that may help your case.
  4. Wait for a response: After submitting your appeal, SASSA will review it and notify you of the outcome. It might take some time, so be patient.

When will I be paid after my appeal is approved?

Once your appeal is successfully approved, the payment will be processed.

Payment dates may vary depending on your status, and you can check the updated payment date through the SASSA portal or mobile app. 

Usually, payments are processed shortly after approval, but it’s always a good idea to check for the latest updates.

How to contact SASSA if my R370 appeal is taking too long?

If your appeal is taking longer than expected, you can contact SASSA directly for more information. Here’s how:

  1. Phone: Call the SASSA helpline at 0800 60 10 11.
  2. Email: Send an email to the official SASSA support email address, found on their website.
  3. Social Media: Reach out to SASSA via their official social media channels for quick inquiries.

Can I check the R370 status if I applied via WhatsApp?

Yes, even if you applied for the R370 grant via WhatsApp, you can still check the status of your application online through the SASSA portal. 

Use the same method to track updates as mentioned earlier.

What if my R370 grant status is showing as ‘Payment Not Yet Made’?

If the status reads “Payment Not Yet Made,” it means that the payment is still being processed. Keep an eye on the portal for any changes. 

Sometimes, the delay is due to verification processes or banking issues, and it should be resolved soon.

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